Get in touch
We don't have a generic contact form. We have dedicated email addresses for each type of enquiry, so the right person reads your message from the start.
Contact options
General Enquiries
Questions about Zeplyn, partnership discussions, press requests, or anything else that doesn't fit the other categories.
hello@zeplyn.inCustomer Support
Billing questions, account issues, credit discrepancies, technical problems, or anything related to your active subscription.
support@zeplyn.inLegal & Data Protection
Data subject access requests, DPDP / GDPR queries, takedown requests, contractual matters, or compliance documentation.
legal@zeplyn.inSales & Enterprise
Custom volume pricing, team onboarding, API access discussions, or bulk subscription arrangements for larger life sciences organisations.
hello@zeplyn.inBusiness Hours
Monday – Friday
9:00 AM – 6:00 PM IST
We aim to respond to all enquiries within one business day. Max plan subscribers receive priority responses within 4 hours during business hours.
Based in
Bangalore, Karnataka, India
We work with biotech and life sciences teams globally. All correspondence is in English.
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